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Stipte decided to outsource its full BSS systems turnkey based. Including but not limites to billing, debtmanagement, order management flows with interfacing to 3rd parties for automatic provisioning. The Stipte branded selfcare is also part of the systems supplied by Integrio.

For several customers, Integrio recently deployed a new turnkey TR069 platform. Connecting it to Integrio’s CRM platform, allows customers to inform both end-users as well as network owners on changes in the service delivery within minutes after the change occurred.

On a regular basis, we run in to customers that are so far away from a fully automated environmment, that they just don’t knon where to start. Combining our Connector Framework with a simple CRM front-end, allows us to increase efficiency up to 90%. The Connector Framework allows us to call our customers API to gather customer data, which can be presented on simple front-end screens fo the CSR to check. CSR then can add missing data and commit the changes, resulting in an API call to a third party API for e.g. provisioning or logistics. The result can be shared by email, API or on-screen.